One tool for the whole quote-to-confirm journey.
Replace five spreadsheets, a dozen WhatsApp threads, and that one laptop nobody is allowed to touch. The prices come from your own rate sheets · imported once, reused in every quote.
Import your rate sheets
Upload the lodge's PDF, Word or Excel rate sheet · AI import reads seasons and rates straight into your library, once.
Live pricing engine
Seasonal rates, child prices, meal plans, park fees, flights and vehicle days calculated automatically as you build · no spreadsheet math, margin always visible.
Route-first itineraries
Build day-by-day plans with parks, camps, drive times and hand-offs baked in · several rooms, vehicles and guides on the same trip.
Leads that don't leak
A Kanban pipeline from first enquiry to confirmed booking, with the full family in one card.
Client-ready PDFs & invoices
Branded itinerary PDFs and invoice documents generated from the itinerary in one click. Itero does not process or hold payments · you collect from clients however you already do.
Email from the desk
Send the proposal by email without leaving Itero · as a branded PDF or a live share link the client opens in the browser. Replies land on the right lead.
Itero AI drafts
Kick off a proposal from a one-line brief. AI assists, you stay in control.
Client records that last
A contact for every traveller with trip history, passports and notes attached, so nothing gets lost between bookings.
Your team, your data
Per-company workspaces with owner, admin, finance, member and viewer roles, and database-backed isolation.
The same desk, on the go.
Install Itero Desk as an app · leads, tasks and itineraries with a native feel, same workspace, same data.
Five screens. One calm workflow.
Build a 10-day Serengeti trip in minutes, not afternoons.
A guided wizard walks you through basics, route, cost and preview, with every park fee, vehicle day and concession rate already on hand.
- Drag-and-drop day planner with drive times
- Several rooms, vehicles and guides on one trip · park fees priced per vehicle
- Child rates and per-day meal plans priced automatically
- Live cost panel: margin updates as you edit
- One-click branded PDF export
Every enquiry, every hand-off, nothing lost in WhatsApp.
A Kanban pipeline purpose-built for safari enquiries: party size, country of origin, budget, preferred month, all visible at a glance.
- Drag leads across stages, changes sync instantly
- Per-lead drawer with full history and notes
- Assign to team-mates, track response times
- Convert lead to itinerary in a single click
Your living catalogue of parks, camps and flights.
Every destination, accommodation, flight and vehicle with current rates, seasons and concession fees, shared across your whole team.
- Destinations & parks with current non-resident fees (TANAPA, KWS, UWA, SANParks)
- AI import reads PDF, Word and Excel rate sheets into seasons and rates
- Child rates per room type, by age band or percentage of the adult rate
- Dates outside your seasons? Opt in to price from the closest year, always labelled as estimated
- Flights by carrier and route · vehicles & guides with daily rates and capacity
A safari copywriter on call, 24/7.
From a one-sentence brief to a draft itinerary with narrative, welcome letter and client-ready structure, ready for your expert touch.
- Draft itineraries from plain-English briefs
- Generate welcome letters in your house tone
- Smart suggestions grounded in your library
- Always editable: AI assists, you decide
Every traveller on file, nothing lost between trips.
A contact record for each client with their trip history, party details and documents in one place, so the next booking starts from everything you already know.
- Trip history and upcoming travel per client
- Attach passports and supporting documents
- Dietary and medical notes that follow the booking
- Won leads become clients automatically
Three ways a safari desk loses money.
The slow quote. The enquiry went to five operators. The first solid proposal won the booking · yours took two days.
The stale rate. A 2024 sheet priced a 2026 trip. The difference came out of your margin, and nobody noticed.
The one laptop. Rates, contacts and quotes live with one person. When they are away, nobody sells.
Done with all three? Then professionalize the desk: choose a tool built to quote faster, price right and let the whole team sell.
Drag the handle.
Not generic CRM. Not a US travel-agent tool.
Park fees, concessions, seasons and hub airports come pre-loaded per country, the way operations actually run on the ground.
TANAPA · NCAA · KWS · UWA · ZIMPARKS · SANPARKS · DWNP · NWR
Trusted by real safari operators, including Breeze Safaris in Tanzania and Zanzibar.
The software comes with its own safari school.
Subscribe and the whole team can start learning the same day. Short lessons with quizzes, ranks and streaks to keep it moving, and a real certification at the end · with Leo the lion as your guide.
The day-to-day desk: clients, leads, the library, itineraries, pricing and sending.
Level 2, built on the member track: team and roles, billing, templates and branding.
- Eight self-paced courses that teach Itero on your own real workflow
- Finish the lessons, pass the 25-question exam at 80%, earn the certificate
- Certificates are shareable and verifiable online · proof your team knows the desk
- Owner, admin, finance, member or viewer · each person learns the part of Itero they actually use
Simple pricing, room to scale.
Start with the plan that fits your desk today.
- Leads pipeline (Kanban + table)
- Itinerary wizard + live cost engine
- Multi-room trips · vehicles & guides
- Branded PDF export
- Client records & invoicing
- Park-fee library · 7 safari countries
- Itero AI actions (300/mo)
- 5 GB document storage
- Itero Academy training
- Team roles & permissions
- Social media exports
- Priority support
- Leads pipeline (Kanban + table)
- Itinerary wizard + live cost engine
- Multi-room trips · vehicles & guides
- Branded PDF export
- Client records & invoicing
- Park-fee library · 7 safari countries
- Itero AI actions (1,200/mo)
- 10 GB document storage
- Itero Academy training
- Team roles & permissions
- Social media exports
- Priority support
- Everything in Pro
- SSO / SAML
- Dedicated support
- Custom integrations
- SLA
- Invoicing & PO
- On-boarding assistance
Straight answers, no sales deck.
Running a safari desk, in practice.
Practical, specific writing for the people who quote and run safaris: costing an itinerary, park fees country by country, routing a multi-camp trip and keeping lodge rate sheets straight.
One extra booking pays for the year.
Faster quotes win more bookings. See Itero Desk with your own itineraries · a 30-minute demo, set up with your park-fee library and real lead data.